I have created a guide to help determine what hair category you fall into along with what products we recommend to use.


This seems pretty obvious if you have colour in your hair, though where it can get tricky is if you have a lighter colour or darker colour added as this may change what your hair needs. 

Hair that has lighter colour added or bleach, will generally be more dry and will need a little extra love.  I would generally start with BALANCING SHAMPOO then shampoo a second time with HYDRATING SHAMPOO then apply TREATMENT CONDITIONER to the mids and ends, massage into the roots. Rinse well. If the hair is very dry, just use HYDRATING SHAMPOO for the 1st and 2nd shampoo then apply TREATMENT CONDITIONER. If the ends are very dry add a little more conditioner to those areas, massage into the roots - rinse well. You can reintroduce BALANCING SHAMPOO if the blonde colour is looking dull later on.  

If you have coloured hair that has a darker colour applied, this will generally be a tint or semi permanent and should be less dry. Generally the first shampoo would be BALANCING SHAMPOO followed by HYDRATING SHAMPOO then apply TREATMENT CONDITIONER to the mids and ends, massage into the roots. Rinse well. If you have just had your colour done, I would stay away from BALANCING shampoo for the first few washes as it may shift the colour.


I would generally classify fine hair as hair that is a little on the sparser side that needs encouragement to get extra volume added to the hair.  For fine hair I would use BALANCING SHAMPOO as it is a lighter shampoo. There is a misconception that conditioner will weigh fine hair down, which is completely untrue. It is vital to use a TREATMENT CONDITIONER to the mid lengths - ends AND the roots of the hair to nourish and hydrate the hair and the scalp, which is important for healthy hair growth. Wash the hair twice with BALANCING SHAMPOO and apply TREATMENT CONDITIONER to the mids and ends, massage into the roots. Rinse well. 


After we reach our 30's hair tends to lose its luscious shine and bounce that we had in our teens and twenties. To keep hair in a bouncy and luscious state I would use BALANCING SHAMPOO then HYDRATING SHAMPOO and then TREATMENT CONDITIONER for optimal hydration, shine and bounce. If the hair and scalp are feeling on the dryer side, just use HYDRATING SHAMPOO followed by TREATMENT conditioner. We have clients in their 30's, 40's 50' 60's and 70's who all have shiny, bouncy and youthful looking hair!


Frizzy hair is sometimes called coarse hair and can be a little unruly and need lots of hydration to tame the frizz. For hair that is a little coarse or frizzy I would use HYDRATING SHAMPOO twice and follow with TREATMENT CONDITIONER to the mids and ends, massage into the roots. Rinse well. 


Wigs are having their moment in fashion which is great for women experiencing hair loss which is common for many reasons. If you have alopecia and the wig is directly on your skin I would wash the hair once a week. Applying BALANCING SHAMPOO under the base to help breakdown oil buildup, then follow with HYDRATING SHAMPOO and finish with TREATMENT CONDITIONER. If you are wearing hair extensions or a topper you might find you can leave the hair for around 10-14 days before the hair is needing to be washed. Keep in mind your wigs, toppers and hair extensions are not needing to be cleaned as such, but focussing more on hydration. Clients that don’t wash their hair in this case find the condition is compromised and can affect colour fade. With the sun hitting the same area of the wig because the hair does not grow, we need to pay extra attention to pumping the hair with hydration. Be mindful not to use heavy shampoos, conditioners and leave in products as they can attract pollutants and give the appearance of a heavy wig look.


Hair can be a combination of more than one category. As a rule I would focus on the problem area you are experiencing as hair can change depending on what chemical service you are having, hormones and other external factors. So if you think you have mature hair, have foils and the hair feels really dry on the mid lengths to ends, I would focus on keeping the blonde foils in top condition to combat the dryness then asses the hair after a few months to see where it is at. You may be lucky and not have to change the combination of shampoos that you use, though generally you will need to mix it up over the year. For example if you love to swim doing laps in a pool you will find no matter how tight your swimming cap is, a little bit of chlorine will sneak in under. If this is you, then I would stick to BALANCING SHAMPOO to soothe the scalp and help remove excess chlorine from the hair. Shampoo the hair with 2x BALANCING SHAMPOO as soon as you step in the shower followed by TREATMENT CONDITIONER which I would leave on until the very last moment before getting out of the shower. Having this sort of exposure to chlorine will mean the hair will feel really silky when wet, but slightly coated or 'sticky' when dry, leaving the conditioner on an extra few minutes while in the shower, your hair will love you for it! 

If you are a massive fan of DRY SHAMPOO, you will need to use BALANCING SHAMPOO as the first shampoo or you may find you need to do 3-4 shampoos to get the hair clean. So just 1x  BALANCING SHAMPOO 1x HYDRATING SHAMPOO, followed with TREATMENT CONDITIONER.